- What types of documents can I sign?
- You can sign various types of PDF documents, including RGB and CMYK PDF colour spaces.
- Is my data secure?
- Yes, we use industry-standard encryption & authentication to protect your data. Your documents are stored securely and are only accessible to you and the people you share them with.
- Can I cancel my subscription at any time?
- Yes, you can cancel your subscription at any time. Your access will continue until the end of your billing period.
- How do I request a signature?
- To request a signature, upload your document, add the recipient's email address, and click 'Send'. The recipient will receive an email with a link to sign the document. Or copy the secure share link and share if you prefer. Once they sign, you'll be notified and can download the signed document.
- Do you offer a trial?
- Yes, we offer a free trial that allows you to send 2 multisigner documents valid for 30 days. No credit card is required.
- Do you support eIDAS and ESIGN Act?
- Yes, we comply with the eIDAS regulation and the ESIGN Act, ensuring that our electronic signatures are legally binding in the EU and the US.
- Can I use SignRig for business purposes?
- Yes, SignRig is designed for both personal and business use. You can use it to sign contracts, agreements, and other important documents.
- How do I get started?
- Simply sign up for an account, choose a plan that suits your needs, and start uploading your documents. It's that easy!
- What if I need help?
- Our support team is here to help! You can reach out to us via email or chat for any assistance you need.
- Can I use SignRig on mobile?
- Yes, SignRig is mobile-friendly and can be accessed from any device with an internet connection.
- What payment methods do you accept?
- We accept all major credit and debit cards, as well as GooglePay for your convenience.
- How long does it take for a document to be processed?
- Most documents are processed within a few seconds. Larger files may take up to a minute.
- Can I send documents to multiple signers?
- Yes, SignRig supports multi-signer documents. You can add multiple recipients and collect signatures from all required signers efficiently.
- Can I control the order in which people sign?
- Yes, you can choose between sequential signing (where signers receive the document in a specific order) or parallel signing (where all signers can sign simultaneously).
- How do reminders work?
- You can manually send reminders to pending signers from your dashboard. For sequential signing, SignRig automatically notifies the next signer in the sequence after the previous signer has completed their signature.
- Where are my completed documents stored?
- All completed documents are securely stored in your SignRig account for future reference and retrieval. You can access them anytime from your dashboard.
- Can I track document progress?
- Yes, SignRig provides complete audit logs that track every action on your documents, including when they were sent, opened, and signed. This ensures transparency and legal compliance.